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Review the FAQs, use chat, submit a contact form, email DASupport@InStride.com or call 1-800-914-5902 for live support M–F.
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What is the Next Mile program?
How can I participate in Next Mile?
What does Next Mile cover?
What is meant by “coverage year” and how does it align with the “calendar year”?
Are there deadlines I need to be aware of?
What universities can I attend through the Next Mile program?
I am already enrolled at a local college or university. Can I receive tuition reimbursement for my current program?
I want to participate in Next Mile but my DSP doesn’t offer it. What should I do?
What’s a Personal Education Advisor?
Am I eligible to participate?
What happens if I leave my DSP before completing my education program?
I’m past my eligibility date, but the system says I’m ineligible. What should I do?
What is the Free Application for Federal Student Aid (FAFSA) and do I need to complete it?
How will my upfront tuition be paid?
What if there’s still a balance on my account for the upcoming semester. Is there anything I need to do to ensure coverage?
What costs will I be responsible for?
What tax implications should I be aware of associated with my participation in the Next Mile program?
How do I create my account?
I requested a password reset link but I haven’t received it yet - what should I do?
I received an error message that says my password is invalid when I tried to log in. How can I access my account?
What should I do if the pages are not loading?
What if I am not admitted into a bachelor’s degree program of my choice?
What information will be shared with my organization?
I am already enrolled in an online program at one of the schools offered as part of Next Mile. How do I get upfront tuition coverage through Next Mile?
Are transfer credits accepted?
How many programs can I enroll in at once?
How do Career Education Paths work?
How do Skill Paths work?
I’ve completed a course within my desired career or skill path. Will I be automatically enrolled into the next course?
What programs qualify for tuition reimbursement?
How will my tuition reimbursement affect my yearly education coverage amount?
Can I use both programs, upfront tuition coverage and tuition reimbursement?
Do I need to submit a reimbursement request for my upfront tuition course?
What information do I need to include when uploading my documents for the reimbursement request?
When will I become eligible for these programs?
What should I do if my documentation is rejected?
How will I receive my reimbursement?
What if I leave the DSP before I receive tuition reimbursement?
What if my tuition reimbursement request was denied or partially denied?
My question isn’t listed here. Who should I contact?
I am looking for the Canadian Next Mile program.
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